Switching commercial cleaners is expensive if you get it wrong. Use this checklist before you sign.
Credentials you can verify
Look for ISO quality and safety certifications, public liability and workers compensation, police checks, and — where relevant — a labour hire licence. Keen Cleaning holds ISO 9001, 45001, and 22000, plus a Victorian labour hire licence.
People and process
Ask how staff are trained, how sites are supervised, and whether you get a named contact. A training portal and documented OH&S modules are a strong signal that standards will hold after week one.
If you need a site inspection or a fixed-price quote, Keen Cleaning responds across metro Australia — typically within two hours.